Luxer One package lockers installed in an apartment community lobby

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Luxer One® Package Lockers: Products, Pricing, and Installation

Luxer One® is the most-installed electronic package locker system in multifamily housing. This is the complete overview — every product line, how quoting works, how installation works, and how residents actually use it. Buying through Locker Solutions gets you genuine Luxer One® hardware, software, and 24/7 support, with our team managing the project end to end.

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What is Luxer One?

Luxer One® builds electronic package lockers and delivery-management systems for apartment communities, student housing, condos, offices, and hospitality properties. A carrier scans a package at the kiosk, the system assigns and opens a right-sized compartment, and the resident gets a text and email with a pickup code within seconds. Nothing sits in the leasing office, and nobody signs for packages by hand.

The platform spans four hardware lines — indoor lockers, outdoor kiosks, smart package rooms, and refrigerated lockers — plus Luxer Access® for entry control. All of them report into one cloud dashboard with chain-of-custody logging, and all of them are covered by Luxer One® 24/7 live support that residents and staff call directly.

Properties typically adopt it for one of three reasons: staff are spending hours a day on package handling, packages are going missing, or a lease-up needs a competitive amenity. The measurable result is usually the labor line — a 200-unit community handling deliveries manually often burns 16 to 30 staff hours a week that lockers eliminate.

Luxer One® product lines

Most communities run one line; larger properties often combine indoor lockers with a refrigerated bank or an outdoor kiosk for oversized freight.

Luxer One indoor package lockers installed in an apartment lobby

Indoor package lockers

Quoted per property

Modular electronic locker towers for lobbies and mailrooms. Compartment mix is sized to your actual delivery volume, not a catalog default.

  • Touchscreen kiosk with carrier interface
  • Text, email, and app resident notifications
  • Expandable tower-by-tower as volume grows
Indoor package lockers details
Luxer One outdoor package locker kiosk at a garden-style apartment community

Outdoor locker kiosks

Quoted per property

Weather-sealed kiosks for garden-style, suburban, and gated communities with no controlled lobby to place lockers in.

  • Heavy-gauge weather-sealed enclosure
  • Integrated camera and motion lighting
  • Cellular plus wired connectivity failover
Outdoor locker kiosks details
Luxer One smart package room with access control and overhead camera

Smart package rooms

Quoted per property

Camera- and access-controlled rooms with carrier credentialing. The lowest hardware cost per package when you already have spare square footage.

  • Carrier credentialing and access control
  • Overhead camera with delivery capture
  • Resident pickup app with full audit log
Smart package rooms details
Luxer One refrigerated lockers for grocery and meal-kit delivery

Refrigerated lockers

Quoted per property

Multi-zone cold and ambient compartments for grocery, meal kits, and pharmacy deliveries — a real lease-up differentiator.

  • Refrigerated and ambient compartments
  • Carrier-aware temperature presets
  • 24-hour resident pickup window
Refrigerated lockers details

Full cost breakdown by product and unit count: Luxer One® pricing guide.

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How a Luxer One® installation works

  1. 1

    Delivery-volume assessment

    We review unit count, carrier mix, and current package handling to size the compartment configuration. No guesswork, no oversell.

  2. 2

    Configuration and written quote

    You get a drawing, a compartment breakdown, and a fixed quote backed by our written Price Protection Guarantee — typically within 24 hours.

  3. 3

    Site prep and coordination

    We coordinate electrical, network, and (for outdoor) pad work with your GC or maintenance team, and handle permitting questions.

  4. 4

    Install and staff training

    White-glove install with on-site training for your office team, plus resident launch materials so adoption starts day one.

  5. 5

    Ongoing 24/7 support

    Luxer One® monitors the system around the clock. Residents and staff reach live support directly — you are never the help desk.

Luxer One® FAQs

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Luxer One® package lockers: complete overviewEvery product line, real cost ranges, install timeline, and resident experience