What developers and architects ask us
Developers tell us they would rather have parcel lockers than a parcel room, and they want specs and a recommended configuration before they commit. Architects ask for specifications and product data sheets. Owners with an occupancy date already set want to know lead times and whether lockers will work with the intercom they have chosen. Some, including student housing projects a few years out, are still choosing between lockers, a package room or both.
Lockers, a package room or both
- Lockers only. A row of locker modules fits a lobby wall, mail area or vestibule. Residents pick up 24/7, on their own schedule.
- A package room. Luxer One also offers an automated package room, which suits buildings that expect a high share of oversize or overflow packages.
- Both. Lockers take everyday parcels and a secure room takes what doesn't fit. If you are unsure, plan the space for both and decide the mix once you have a recommended configuration.
What is in a Luxer One spec package
A spec package gives your architect what they need to place the system and coordinate trades. Based on Luxer One product literature, expect these items:
- A main unit. Every system starts with a 15-door main unit that includes the touchscreen and battery backup. According to the Luxer One spec book (spring 2021), the indoor main unit measures 76 inches high, 37.5 inches wide and 23 inches deep and weighs about 500 pounds, and height can change by up to 3 inches when the unit is leveled.
- Add-on modules. You add modules to the main unit to reach the compartment mix you need. Standard add-on modules share the main unit's 37.5-by-23-inch footprint and 76-inch height. Configurations can line one wall or split across several walls.
- Indoor or outdoor units. Indoor lockers belong in a location protected from the elements, with the screen out of direct sunlight. For exterior placement, Luxer One outdoor lockers add a roof package and a sealed, temperature-managed electronics bay, with an 89.5-inch roofline, and mounting brackets add 3 inches of width on each exposed side.
- Power and data. The Luxer One spec book (spring 2021) recommends a 120VAC circuit and a CAT6 Ethernet connection with an RJ45 jack at the main unit; outdoor units can use a cellular option instead of Ethernet. Confirm current electrical and network requirements on the data sheet for your configuration before drawings are final.
- Drawings and data sheets. Ask for CAD (.dwg) and Revit (.rfa) files, the CSI three-part specification and configured PDF data sheets for your architect and contractor.
How to size lockers for a new building
There is no single ratio that fits every project. The inputs that matter most are:
- Unit and bed count. Size for the building at full occupancy, not opening day.
- Oversize share. Bulky boxes decide how many tall compartments you need, and whether a package room belongs in the plan.
- Peak season. Plan for holiday weeks and move-in, not an average Tuesday.
- Wall space. At about 37.5 inches per module, a main unit plus three add-on modules needs roughly 12.5 feet of wall before clearances. Keep the touchscreen and the compartments you designate as accessible within the 15-to-48-inch reach range set in section 308 of the 2010 ADA Standards for Accessible Design.
Mail is a separate requirement. Under USPS Postal Operations Manual section 632.622 (reviewed October 2026), new apartment buildings that install USPS-approved 4C mailboxes need at least one parcel locker for every five mail compartments. Ask your postmaster how your package lockers and mail equipment work together on your project.
Intercom and entry fit
Decide early where couriers meet the lockers, because the answer sets which doors they need to open:
- Inside the secured lobby. Couriers need a way through the front door, usually through your intercom or access-control system.
- In a vestibule. Lockers sit between the outer and inner doors, so couriers pass only the first door.
- Outside, under cover. Couriers don't enter the building, and you specify outdoor units.
Tell us which intercom or access system you have chosen so courier access is planned before drawings are final. If you are still choosing, Luxer Access is Luxer's own access-control and video intercom platform. It works for any building, and its app features integrate with Luxer One. We install it. Learn more about Luxer Access for apartments.
Work back from your occupancy date
- Design: fix the location, wall length, power, data and courier route.
- Specification: request data sheets and drawings, and confirm the configuration with your architect.
- Order: our current install lead time is 4 to 6 weeks.
- Install: schedule it once finishes in the locker area are complete, with time to spare before residents move in.
Request specs and product data sheets with your unit count, floor plan and occupancy date.
Package lockers for new construction: FAQs
Can we have parcel lockers instead of a parcel room?
Yes. Lockers fit a lobby wall, mail area or vestibule. Luxer One also offers an automated package room for buildings that expect many oversize or overflow packages, and some buildings use both.
Can you send specs and product data sheets?
Yes. Send us your unit count, floor plan and occupancy date, and we will send current Luxer One data sheets with a recommended configuration.
How much wall space do package lockers need?
A standard Luxer One locker module is 37.5 inches wide, 23 inches deep and 76 inches high, according to the Luxer One spec book (spring 2021), so a main unit plus three add-on modules needs roughly 12.5 feet of wall before clearances.
Will the lockers work with our intercom?
Plan courier access with your intercom or access-control system during design, and tell us which system you have chosen. Luxer Access, Luxer's own access-control platform, has app features that integrate with Luxer One.
How far ahead should we order for our occupancy date?
Our current install lead time is 4 to 6 weeks. Order once location, power and data are set in the drawings, and leave time before residents move in.