Luxer Access

Proven, unified access control ecosystem for multifamily properties

It just works… beautifully.

Luxer Access keeps residents safe while giving property teams a clear, real-time view of every asset. Flexible hardware, software, and network components integrate with your existing property management systems and continuously adapt to market trends — backed by the same world-class support team behind Luxer One® package lockers. Sold, installed, and supported by Locker Solutions, a National Premier Partner.

Luxer Access product family — dashboard, mobile app, smartwatch, video intercom, keypad reader, smart lock, and key fobs

Trusted by the nation's leading multifamily operators

  • Greystar logo — multifamily operator using Luxer Access
  • Bozzuto logo — multifamily operator using Luxer Access
  • CBRE logo — multifamily operator using Luxer Access
  • UDR logo — multifamily operator using Luxer Access
  • Lincoln Property Company logo — multifamily operator using Luxer Access
  • Equity Residential logo — multifamily operator using Luxer Access
  • Mill Creek Residential logo — multifamily operator using Luxer Access
  • Wood Partners logo — multifamily operator using Luxer Access
  • Alliance Residential logo — multifamily operator using Luxer Access
  • AMLI Residential logo — multifamily operator using Luxer Access
  • Windsor Communities logo — multifamily operator using Luxer Access
  • Bell Partners logo — multifamily operator using Luxer Access
  • Greystar logo — multifamily operator using Luxer Access
  • Bozzuto logo — multifamily operator using Luxer Access
  • CBRE logo — multifamily operator using Luxer Access
  • UDR logo — multifamily operator using Luxer Access
  • Lincoln Property Company logo — multifamily operator using Luxer Access
  • Equity Residential logo — multifamily operator using Luxer Access
  • Mill Creek Residential logo — multifamily operator using Luxer Access
  • Wood Partners logo — multifamily operator using Luxer Access
  • Alliance Residential logo — multifamily operator using Luxer Access
  • AMLI Residential logo — multifamily operator using Luxer Access
  • Windsor Communities logo — multifamily operator using Luxer Access
  • Bell Partners logo — multifamily operator using Luxer Access

Trusted by Greystar, Bozzuto, CBRE, UDR, Lincoln Property Co., Equity Residential, Mill Creek, Wood Partners, Alliance Residential, and many more.

One credential. Front door, package room, locker bank.

A great access experience covers every touchpoint, including package delivery. Because Locker Solutions sells and supports both Luxer Access and Luxer One® package systems, one resident credential opens the building, the smart package room, and the locker bank — and one carrier credential does the same for delivery drivers. No second vendor, no second support line, no courier stuck between the lobby and the lockers.

One credential

Phone, Wallet, or face

Building entry

Main doors, amenities, gates, elevators, and unit doors on one dashboard.

Smart package room

Carriers get an automated, expiring credential; residents walk in 24/7.

Luxer One® locker bank

Same app, same credential, 100% package acceptance with proven uptime.

100%
Package acceptance
24/7
Resident pickup access
1
Contract, app, and support line

See Luxer Access at your property

Verified pricing, hardware spec, and install timeline within one business day.

Multifamily's proven leader

With a presence in 12,000+ properties and more than 600 million deliveries accepted, the team you already trust brings a new, higher-value point of view to multifamily access control and management. Luxer One reports Luxer Access is live in 1,000+ buildings, with 279,000 active credentials and 236,000 residents using it every day. Trusted by Greystar, Bozzuto, CBRE, UDR, Lincoln Property Co., Equity Residential, Mill Creek, Wood Partners, Alliance Residential, and many more.

12,000+

Properties served

600M+

Deliveries accepted

99.9%

Platform uptime

87

NPS — world class

4.8

CSAT review

4.8

App Store rating

1,000+

Buildings live on Luxer Access

279,000

Active credentials

236,000

Daily resident users

Platform figures above are as reported by Luxer One, August 2026.

Safe, secure access for all

A highly intuitive solution that empowers everyone in the access control ecosystem to deliver an exceptional resident experience.

Enhanced property management

No need to outsource complex access management. The intuitive Luxer Access platform empowers everyone in the ecosystem — backed by world-class service and support.

Greater resident satisfaction

A world-class resident experience drives higher lease-up, stronger renewals, and greater NOI. Residents unlock doors with their phone, Wallet, or facial recognition.

Frictionless package delivery

Accept every package from every carrier. Tight integration with Luxer One® lockers and smart package rooms means no missed deliveries and no front-desk bottleneck.

Value that goes beyond access control

One proven, unified solution with hardware, software, and a network ecosystem that integrates rapidly with your property management partners — from order intake through go-live and training.

Property managers & staff

Property managers & staff

Real-time data lets onsite teams respond immediately to access issues. Purpose-built for seamless experiences, greater security, and personal care for everyone in the ecosystem — driving faster lease-up and higher NOI.

Residents

Residents

Unlock doors with facial recognition, smartphone, or Wallet. Open doors for guests and delivery drivers remotely. The mobile app also tracks deliveries and returns and unlocks retailer perks.

Carriers & delivery professionals

Carriers & delivery professionals

Frictionless, reliable building entry — no more delays from locked doors or unavailable staff. Drivers reach designated delivery areas, finish drop-offs, and stay on schedule. Fewer failed deliveries, faster routes.

Property owners & developers

Property owners & developers

A single point of accountability so projects come in on time and on budget — supported by ASSA ABLOY, a globally established corporation. The world's largest curated hardware packages let you differentiate every property.

Architects

Architects

Total design flexibility. ASSA ABLOY's curated hardware packages plus management/design tools let architects specify the sleek, modern access control environment today's residents demand — with minimized risk.

Best-in-class smart access products

Unified, high-end hardware and software brands purpose-built for multifamily — the world's largest curated hardware packages from well-known access control brands, with the flexibility to meet your needs. Hardware specifications are as published by Luxer One, September 2026.

Video Intercom

Video Intercom

Monitor and control personal entry with the latest facial identification technology.

  • Facial identification plus QR code, PIN, card swipe, and fob credentials
  • Identifies up to 100,000 faces with face liveness detection
  • 7” LCD touchscreen with directory listings
  • Integrated SIP intercom; TCP/IP, USB, Wi-Fi, and Bluetooth connectivity
  • IP65 ingress protection; 119.44 x 34.6 x 247 mm
Signo™ Readers

Signo™ Readers

Dynamic, highly versatile electronic readers — powerful and built for the future.

  • Models: Signo 20, Signo 40, Keypad 20K, Keypad 40K, Mechanical Keypad 40T
  • Native Bluetooth and NFC; credentials in Apple Wallet and Google Wallet
  • OSDP support out of the box for secure bidirectional communication
  • Cryptographic keys stored on certified secure element hardware
  • Surface detection auto-recalibrates read range after install
Cloud Management

Cloud Management

Integrated platform connecting building systems and property tools for centralized operations.

Resident App

Resident App

One app for building access, guest entry, packages, intercom calls, and everyday property interactions.

Smart Locks

Smart Locks

Comprehensive lock solutions for every multifamily access need — units, amenities, common areas.

  • ASSA ABLOY nexTouch keypad: deadbolt, cylindrical, interconnected, sectional mortise, exit trim
  • Kwikset Unite interconnect and deadbolt; Kwikset Halo Select
  • Level Latch and Level Lock for minimal-hardware unit doors
  • Covers every common door type: deadbolt, interconnected, mortise, cylindrical
Package Management

Package Management

Luxer One™ smart package lockers and rooms — 100% acceptance with 24/7 resident access.

Parking Management

Parking Management

Long-range UHF readers (IP65, 15-meter range) for monitoring and controlling vehicle access.

  • iDUHF long-range reader, IP65 rated, 15-meter read range
  • RFID garage and gate credentials managed in the same dashboard
Video Doorbell

Video Doorbell

iDBell HD camera with intercom and night vision for continuous unit-level monitoring.

  • iDBell HD camera with two-way intercom and night vision
PMS Integration

PMS Integration

Real-time integrations with Yardi, RealPage, Entrata, AppFolio, MRI, and other leading PMS platforms.

Carrier / Delivery Access

Carrier / Delivery Access

Automated entry, delivery workflows, and securely-issued codes for faster, reliable deliveries.

Self-Guided Tours

Self-Guided Tours

Secure, self-guided property tours with flexible scheduling and visitor activity tracking.

Cloud Cameras

Cloud Cameras

Live video, AI event detection, and centralized monitoring alongside access activity.

What you get with Luxer Access

  • Modular — buy only what your property needs and expand over time
  • Controls every door: main entries, amenities, garages, gates, elevators, units
  • Mobile credentials in Apple Wallet & Google Wallet — work without cell or Wi-Fi
  • Lease-based credentials expire automatically when residents move out
  • Battery backup; locks fail secure during power or internet outages
  • ADA compliant; emergency-responder credentials supported
  • Full audit trail of every access event across every property
  • HID Signo readers at common access points; smart lock integration at the unit door
  • Carrier access is automated: a delivery is matched to a resident and a temporary credential is issued that expires on its own
  • 24/7/365 US-based support · 99.9% uptime · 87 NPS

Ready to see how Luxer Access fits your property?

Luxer Access 24/7 US-based support team

Unparalleled 24/7 service & support

Only Luxer Access gives you a single point of accountability for problem solving, service, and support — saving your team's time and ensuring a superior resident experience.

Our team accepts resident calls and takes their access issues off your hands. No more 2 a.m. "I'm locked out" phone calls. Support, service, and customization are available anytime, anywhere in North America.

Talk to a specialist — 866.378.8157

What customers say

"The customer service in all areas of the company is exceptional."

— Clay, Wadsworth Apartments

"The system is user-friendly, efficient, convenient and absolutely reliable."

— Adolphus

"I am happy to share my seamless experience bringing the system into our property."

— Ivan

Backed by Luxer One + ASSA ABLOY

Luxer Access combines Luxer One's multifamily technology expertise with the global access leadership of ASSA ABLOY — the world's largest provider of access solutions. One complete ecosystem with the operational scale of 12,000+ properties and 600M+ deliveries accepted behind it. Per Luxer One, the platform carries a 99.9% uptime SLA with 24/7/365 live support, and native integrations for RealPage, Yardi, and Entrata.

"Access management has become a critical component of modern multifamily operations, yet property teams are often forced to coordinate multiple vendors. Luxer Access changes that by delivering a complete solution with a single point of accountability — from design and installation to resident support and ongoing management."

— Josh Middlebrooks, President, Luxer One

One ecosystem with Luxer One® lockers

Luxer Access and Luxer One® share the same support organization and integrate natively. Residents use one app and one credential for building entry, amenity access, and package pickup. Property teams manage everything from one dashboard — no second vendor to call when something needs attention.

Frequently asked questions

Do I have to replace my entire system or can I start with just part of it?

Luxer Access is modular — you only purchase what your property needs. Individual components can be deployed on their own or expanded over time as your portfolio grows.

Which doors and entry points can Luxer Access control?

Any entry point — main building entrances, gyms, pools, clubrooms, parking garages, gates, elevators, maintenance doors, floor access, and individual units.

Can Luxer Access lock individual apartment doors?

Yes. Luxer Access supports unit-level door locks in addition to building-wide access.

How do I add or remove resident access when someone moves in or out?

Access can be granted or revoked instantly from the dashboard without being on-site. With PMS integration, lease-based access expires automatically when a lease ends. Bulk onboarding handles large move-in periods.

Does Luxer Access integrate with property management software?

Yes — Yardi, RealPage, Entrata, AppFolio, MRI, and more.

Can I manage multiple properties from one dashboard?

Yes. Role-based permissions let regional managers see their portfolio while on-site staff only see their building. Audit logs are available across every location.

Does Luxer Access work with existing door hardware?

In many cases, existing hardware can be integrated; compatibility depends on current wiring, locks, and systems. Request a free site assessment from Locker Solutions.

Does Luxer Access support garage and parking access?

Yes — including RFID-based garage credentials and long-range UHF readers for vehicle access.

What happens if the power or internet goes out?

Locks fail secure with battery backup, so residents with existing credentials can still get in. Apple Wallet and Google Wallet credentials work without cell or Wi-Fi.

Do I need a key fob or can I use my phone?

Your smartphone is your primary credential through the app or Apple/Google Wallet. Physical fobs and access cards are also available if you prefer.

Is Luxer Access ADA compliant?

Yes.

Does the same credential open the package room and the lockers?

Yes. One resident credential covers building entry, the smart package room door, and the Luxer One® locker bank — and one carrier credential does the same for delivery drivers, so a courier is not stopped between the front door and the lockers. Both systems come from Locker Solutions on one contract with one support line.

Does Luxer Access integrate with Luxer One® package lockers?

Yes. Luxer Access and Luxer One® share the same support organization and integrate natively — residents use one app and one credential for entry, amenities, and packages.

Still have questions? We'll walk you through it.

Get started with Luxer Access

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Tell us about your property and we'll send a verified Luxer Access quote within one business day — hardware, install timeline, and integration plan included.

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