Smart Package Rooms
Luxer One® Smart Package Rooms for Apartment Communities
A complete package room solution for high-volume multifamily properties. Installed and supported by Locker Solutions, a National Premier Partner of Luxer One® with written Price Protection.
Why properties choose Luxer One® package rooms
- Built for high-volume properties — handle 100+ packages per day
- Camera-monitored access with one-scan carrier check-in
- Resident self-pickup by code, app, or barcode — 24/7 access
- Liaison remote support for resident questions and disputes
- Installed and supported by Locker Solutions with written Price Protection
How the system actually runs day to day
Every Luxer One® system we install follows the same operating loop. It is the reason package complaints drop off the maintenance queue within the first month.
- 1
Carrier checks in
USPS, UPS, FedEx, Amazon, and couriers scan once at the system. No front-desk handoff, no logbook, no staff interruption.
- 2
Resident is notified
An email and push notification go out the moment the compartment closes, with the access code and the exact pickup location.
- 3
Resident retrieves 24/7
Pickup by code, app, or barcode whenever they're home. 77% of packages clear the same day, so compartments stay open for tomorrow's volume.
Feature by feature — and what it changes for your team
One-scan carrier check-in
Carriers load the whole route in a single session at the touchscreen.
Drivers stop leaving piles at the door, which is where package loss starts.
Self-service access
Residents open their compartment with a code, the app, or a barcode.
Your office stops being the package desk and reclaims leasing hours.
Chain-of-custody records
Every drop-off and pickup is timestamped and attributable.
Disputes get resolved with a record instead of a staff member's memory.
Configured to real volume
Compartment mix is sized from your unit count and carrier counts.
You don't overpay for oversized banks or outgrow the system in peak season.
Installed and serviced locally
Locker Solutions handles site survey, install, training, and ongoing support.
One accountable partner instead of a warranty phone tree.
Written Price Protection
Your quote is documented, verified, and honored in writing.
Budget approval survives procurement review without surprise line items.
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77% same day
91% within 48 hours
The first question we get is whether packages will pile up inside the system. They do not. Across the properties we manage, most parcels are gone before the day ends, and almost all of them inside two days. That is what keeps compartments turning over and a bank sized for your volume instead of your backlog.
Oversized items, mail, and anything a locker cannot hold are handled by our on-site Package Managers, so nothing sits in a hallway waiting for a door to free up.
- 77%
Picked up the same day
Compartments turn over fast, so you don't oversize the bank.
- 91%
Picked up within 48 hours
Almost everything clears before the weekend backlog hits.
Based on delivery data across the properties we manage.
Lockers are a retention decision, not an amenity checkbox
The amenities residents rate highest are the ones nearly every community already has, and they no longer move pricing. The ones tied to a daily routine are the ones that influence whether a resident renews. Deliveries are that kind of routine, which is why a package system earns its cost through reliability rather than through a line on the amenity sheet.
Daily beats impressive
A pool or a gym gets used occasionally and rates well almost everywhere. A package pickup happens all week, for nearly every resident. Amenity research consistently finds that the routine ones carry renewal, and the widely available ones no longer differentiate.
The downside is the real number
Falling short of what residents expect shows up fast, and it shows up in complaints, reviews, and move-outs. A parcel that cannot be found is not a missing feature, it is a broken one.
Renewal, not rent
We do not sell lockers on a rent premium, because the research does not support one. We sell them on a delivery process that keeps working during move-in, holidays, and every ordinary Tuesday.
Amenity satisfaction, usage, and rent patterns referenced above are from Grace Hill, The Amenity Paradox (2026), combining resident survey data, Gatewise usage data, and HelloData rent data. Pickup speed figures elsewhere on this page are our own delivery data.
Compare the other Luxer One® systems we install
Most properties end up with a combination. Here's how the rest of the catalog fits, with real installations from communities we support.
Lobbies & mailroomsIndoor Parcel Lockers
Modular compartment mixes sized to your daily carrier volume, installed inside conditioned space residents already walk past.
See this system
No lobby spaceOutdoor Parcel Kiosks
Weather-rated kiosks that give carriers and residents 24/7 access without opening a building or staffing a desk.
See this system
Grocery & meal kitsRefrigerated Lockers
Ambient, chilled, and frozen compartments so grocery and pharmacy orders stay safe until the resident walks down.
See this system
Adding staffed coverage on top of hardware? See On-Site Package Management.
Get a free 24-hour quote
Tell us about your property and we'll send a verified Luxer One® smart package room quote within one business day.