Luxer One® vs Hello Package

For dedicated multifamily package handling, Luxer One® is purpose-built — indoor lockers, outdoor kiosks, refrigerated lockers, smart package rooms, and daily package room management — backed by a 24/7 support SLA and the highest-rated resident app in the category. Hello Package: Managed, staffed package-room service — Hello employees sort and hand off packages inside your building.

Hello Package is a better fit for high-end buildings already paying for a 24/7 concierge. Luxer One® is the better fit for operators who need round-the-clock pickup without adding payroll, or who want a hybrid (lockers + managed overflow) under one vendor.

Luxer One® delivers automated 24/7 pickup with no staff requirement. For properties that want the best of both, Locker Solutions also offers our own managed package room service paired with Luxer One® hardware.

Luxer One® indoor lockers start around $18,000 and scale to ~$45,000 for larger communities. Outdoor kiosks run $28,000–$65,000, smart package rooms $15,000–$38,000, refrigerated lockers $32,000+. Through Locker Solutions every quote is backed by a written Price Protection Guarantee.