Luxer One® vs Fetch Package

For dedicated multifamily package handling, Luxer One® is purpose-built — indoor lockers, outdoor kiosks, refrigerated lockers, smart package rooms, and daily package room management — backed by a 24/7 support SLA and the highest-rated resident app in the category. Fetch Package: Off-site package handling: packages divert to a Fetch warehouse, then residents schedule delivery windows.

Fetch Package is a better fit for properties with literally no usable locker space and that are okay with an indefinite operating-expense model. Luxer One® is the better fit for properties with even a small lobby or storage footprint that want a 24/7 self-serve resident experience and lower long-term cost.

Luxer One® is one-time CapEx (or financed) hardware that you own. Typical payback is 18–30 months, after which the per-package cost approaches zero — versus Fetch's monthly fee that grows with occupancy forever.

Luxer One® indoor lockers start around $18,000 and scale to ~$45,000 for larger communities. Outdoor kiosks run $28,000–$65,000, smart package rooms $15,000–$38,000, refrigerated lockers $32,000+. Through Locker Solutions every quote is backed by a written Price Protection Guarantee.