The short answer
Luxer One® is the electronic package locker system most widely deployed in multifamily housing. Because the name sounds like "Luxor," many property managers and owners search for it under a different spelling. Every one of these searches points to the same product:
- Luxor One
- Luxor 1
- Luxer 1
- LuxerOne
- Luxor package lockers
- Luxor package system
- Luxor mail system
- Luxe One
What Luxer One® includes
Luxer One® is a family of products managed from one cloud platform, so a property can start with one piece and add others later:
- Indoor package lockers for lobbies and mailrooms
- Outdoor lockers and kiosks for garden-style and breezeway communities
- Refrigerated lockers for groceries and meal kits
- Smart package rooms for oversized and high-volume deliveries
- Access control for doors and amenity spaces
How it works for residents
Carriers load packages into the lockers, and residents get a text and email the moment a package arrives. They pick up 24/7 with a one-time code or the resident app, which is rated 4.7 on the App Store across more than 30,000 reviews. Luxer One® accepts deliveries from USPS, UPS, FedEx, Amazon, DHL, and other couriers, and it syncs resident rosters with major property management software so move-ins and move-outs update automatically.
How it works for your team
Packages stop piling up behind the leasing desk, and staff stop logging, storing, and handing out parcels during office hours. Pickup happens without the office, including nights and weekends, which is where most package complaints come from.
Buying Luxer One® through Locker Solutions
Locker Solutions is a Luxer One® Premier Partner. You get genuine Luxer One® hardware, software, and 24/7 support, and we manage the project from assessment and configuration through installation and training. From signed order to a live system is typically 6 to 10 weeks, most of which is manufacturing lead time. We serve properties in all 50 states and offer 100% financing.
Comparing options? See the complete Luxer One® overview or Luxer One® vs competitors.