Luxer Access vs. DOOR (formerly Latch)

DOOR keeps Latch buildings running under a new name. If you are planning what comes after Latch, Luxer Access is a full replacement path for entrances, common areas, and unit doors.

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What DOOR (formerly Latch) offers

Latch rebranded as DOOR in August 2025: smart locks, intercom, and smart home on one platform.

  • Latch announced its rebrand to DOOR on August 12, 2025, with the DOOR App and DOOR OS. Source
  • Says all Latch hardware is still supported with updates and access to the DOOR App and DOOR OS. Source
  • Sells smart locks for standard, mortise, and egress doors that run on AA batteries, plus intercom and smart home devices. Source

Where DOOR (formerly Latch) is strong

  • Unit-door smart locks are its roots, with a large legacy Latch install base
  • Works for both retrofit and new construction
  • Access, intercom, and smart home in one platform

When Luxer Access is the better fit

  • You are reviewing a legacy Latch install and want to weigh a replacement before the next upgrade cycle
  • You want readers and credentials built on HID Signo and ASSA ABLOY hardware
  • You want a facial recognition intercom and Apple Wallet and Google Wallet credentials across the building
  • You also run or plan Luxer One® lockers and want one credential for doors and packages

What Luxer Access includes

  • Works in any building: older-system replacements, new construction, and properties adding secured access for the first time
  • Building entrance, common areas, gates, and unit doors on one platform
  • Video intercom with facial recognition plus QR, PIN, card, and fob entry
  • HID Signo readers with Bluetooth, NFC, and Apple Wallet and Google Wallet credentials
  • Unit-door smart locks from ASSA ABLOY, Kwikset, and Level
  • Resident and access data synced with RealPage, Yardi, and Entrata
  • Luxer's own team owns specification, installation, go-live, and support
  • Optional bonus: one credential also opens Luxer One® lockers and the package room
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Luxer Access vs. DOOR (formerly Latch): FAQs

Is DOOR the same company as Latch?

Yes. Latch rebranded as DOOR on August 12, 2025. DOOR says existing Latch hardware is still supported.

Can Luxer Access replace a Latch system?

Yes. Luxer Access is installed as a replacement for older access systems. We scope your doors, readers, and intercom first so the switch is planned around move-ins and resident access.