Same Luxer One®. Same price. One more person in your corner.
Buying Luxer One® direct is a great choice — it's a great product and a great team. We sell the same hardware at the same price with the same factory support. The only difference: when you buy through Locker Solutions you also get a dedicated project manager from our team, working alongside your Luxer One® project manager, owning every detail of the install and the years after it.
Everything you get buying direct — you get with us
Locker Solutions is a Luxer One® National Premier Partner. The product, the support team, the warranty, the resident app, the factory PM — all identical to going direct.
- Identical Luxer One® hardware — indoor lockers, outdoor kiosks, refrigerated lockers, smart package rooms
- Same factory-backed 24/7 Luxer One® support and SLA
- Same Luxer One® warranty and resident app (highest-rated in the category)
- Same Luxer One® project manager assigned to your install
- Same pricing as buying direct — backed in writing by our Price Protection Guarantee
Feature-by-feature: direct vs through Locker Solutions
Identical hardware, support and warranty. The added rows are everything we do around the install so nothing falls between your team, the GC, and the manufacturer.
| Feature | Luxer One® Direct | Through Locker Solutions |
|---|---|---|
| Hardware | ||
| Luxer One® indoor package lockers | Included | Included |
| Luxer One® outdoor kiosks & refrigerated lockers | Included | Included |
| Luxer One® smart package rooms | Included | Included |
| Factory build quality & QA | Included | Included |
| Support & warranty | ||
| Manufacturer warranty | Full Luxer One® warranty | Full Luxer One® warranty (identical) |
| 24/7 resident & property support | Luxer One® support team | Luxer One® support team (identical) |
| Resident app & carrier integrations | Included | Included |
| Firmware & software updates | Included | Included |
| Pricing | ||
| Hardware & software pricing | Direct list | Same as direct |
| Written Price Protection Guarantee | Not included | Included |
| Optional 100% financing | Not included | Included |
| Project management & coordination | ||
| Luxer One® factory project manager | Included | Included |
| Dedicated Locker Solutions project manager | Not included | Included |
| On-site walks & GC / electrician / low-voltage coordination | Limited | Included |
| Scheduling against your lease-up calendar | Self-managed | Included |
| Day-of-install escalation advocate | Through Luxer One® PM | Through both PMs |
| Change-order management | Self-managed | Included |
| Launch & post-install | ||
| On-site team training | Self-served materials | Live, on your schedule |
| Resident onboarding launch kit | Not included | Included |
| Post-install QA visit | Not included | Included |
| Quarterly portfolio reviews | Not included | Included |
| Hardware refresh planning across portfolio | Not included | Included |
Same Luxer One® product. Same price. The "Through Locker Solutions" column is what we add at no additional cost as a Luxer One® National Premier Partner.
Plus a second person in your corner — at no extra cost
Your Luxer One® project manager is excellent at the manufacturer side. Your Locker Solutions project manager owns everything around it — so nothing slips between teams.
A dedicated Locker Solutions project manager
Assigned to your account from quote through go-live and beyond. They own site walks, scheduling, GC/electrician coordination, change orders, and day-of-install escalation — working alongside your Luxer One® PM, not replacing them.
White-glove ownership of everything around the hardware
Lease-up calendar planning, on-site team training, resident onboarding launch kit, post-install QA, and quarterly portfolio reviews. The stuff a manufacturer PM isn't structured to do — we do.
Price Protection Guarantee, in writing
Same hardware, same Luxer One® support, same pricing as direct — with the Locker Solutions team accountable end-to-end.
100% financing if it helps your capital plan
Optional. Doesn't change the hardware or the support; just gives finance teams another path when capex calendars are tight.
Two project managers, one project
Your Luxer One® PM owns
- • Hardware configuration & manufacturing slot
- • Factory QA and shipping logistics
- • Software provisioning & carrier integrations
- • Warranty and 24/7 support escalation
Your Locker Solutions PM owns
- • Site walks, scheduling, GC & electrician coordination
- • Day-of-install advocacy and change-order management
- • On-site team training & resident launch kit
- • Post-install QA, quarterly reviews, portfolio planning
FAQs
Is buying through Locker Solutions different from buying Luxer One® direct?
It's the same Luxer One® hardware, the same factory-backed 24/7 support, and the same warranty — Locker Solutions is a Luxer One® National Premier Partner, so the product you get is identical. The difference is who's walking the project with you: when you go direct, you work with your Luxer One® project manager. When you go through us, you get that same Luxer One® project manager plus a dedicated Locker Solutions project manager assigned to your account.
Why would I want a second project manager?
Multifamily locker installs touch a lot of stakeholders — GC, electrician, low-voltage, on-site team, regional, IT, USPS. Your Luxer One® PM owns the manufacturer side beautifully. Your Locker Solutions PM owns everything around it: site walks, scheduling against your lease-up calendar, escalation on day-of-install surprises, change orders, post-install resident onboarding, and quarterly reviews. Two PMs, one project, no things falling between the cracks.
Does buying through Locker Solutions cost more than buying direct?
No. Pricing is the same as buying Luxer One® direct, and every quote is backed by our written Price Protection Guarantee. You also get access to 100% financing if it helps your capital plan.
Is Luxer One® still my support contact after install?
Yes — Luxer One®'s 24/7 support team is your primary day-to-day contact, exactly the same as going direct. Your Locker Solutions account manager is the extra escalation path for anything that needs hands-on advocacy: warranty claims, scheduling onsite service, expansions, hardware refresh planning across your portfolio.
Get a Luxer One® quote — same price, with a dedicated PM included
Same hardware. Same factory support. Plus a Locker Solutions project manager assigned to your account from day one — backed in writing by our Price Protection Guarantee.
Compare Luxer One® vs. alternatives
Side-by-side multifamily locker comparisons
- Luxer One® vs. ButterflyMXPackage lockers vs. intercom-first platform
- Luxer One® vs. Parcel Pending (Quadient)Resident app, support SLA, price protection
- Luxer One® vs. Fetch PackageOwned hardware vs. recurring per-unit fee
- Luxer One® vs. Hello Package24/7 automated pickup vs. staffed package room
- Luxer One® vs. LockerMDMultifamily-built lockers vs. medical-clinic pivot
- Luxer One® vs. Assa Abloy lockersMultifamily resident UX vs. enterprise hardware
- Luxer One® vs. QTrakLockers vs. package-log software
- Luxer One® vs. Space LockersEstablished multifamily vs. challenger brand
- Luxer One® vs. Texas Package SolutionsNational Premier Partner vs. regional reseller
Apartment package lockers by city
Local Luxer One® install & service
- Apartment package lockers in New York, NY
- Apartment package lockers in Los Angeles, CA
- Apartment package lockers in Chicago, IL
- Apartment package lockers in Houston, TX
- Apartment package lockers in Dallas, TX
- Apartment package lockers in Austin, TX
- Apartment package lockers in Atlanta, GA
- Apartment package lockers in Miami, FL
- Apartment package lockers in Denver, CO
- Apartment package lockers in Seattle, WA
- Apartment package lockers in Washington, DC
- Apartment package lockers in Phoenix, AZ